For the first annual Ticketing Technology Awards, held at Ireland’s number one visitor attraction: the Guinness Storehouse, Queue-it was nominated by judges in the category “Industry Supplier”. The category that recognizes suppliers for consistent service, innovation and support for the ticketing sector. However, it was the votes from the 450 delegates that determined Queue-it as the winner.

“We are very proud of winning this award and honored that so many people within the ticketing industry voted for our solution. It is a clear confirmation that we are creating value for a lot of ticket companies and their customers”, said Niels Sodemann, CEO and Co-Founder at Queue-it.

Queue-it has developed an online queueing system for managing website overload during extreme user peaks in relation to popular events and activities online. The solution protects the website against failure and long response times. This way, end-users have a meaningful experience, the performance of the website is maintained, and revenue is optimized.

“In our solution the end-users are placed in a queue according to the principle ‘first come, first served,’ and are informed about their individual progress at all times. This way, the user experience becomes transparent, trustworthy and fair, which makes ticket buyers more relaxed about their ticket purchase journey”, said Niels.

The award is one of the best that can be achieved in the industry. Ticketing Technology Forum is EMEA’s leading business meeting for entertainment professionals. More than 450 delegates and 200 organizations gathered to discuss the future within ticketing technology at this years event.