eBay launches the eBay Motors Werkstattportal in Germany in cooperation with startup Autobutler, who has specialized in online comparisons of garages Denmark and expanded to Germany, Sweden, and UK. The portal enables users to obtain quotes for car repair and maintenance and combines price comparisons with extensive information about the garages – creating transparency in the garage market.
“We are delighted to cooperate with eBay. With our extensive experience we are a great partner for them.”
says Christian Legêne at Autobutler, and continues:
“We think this will boost our international presence and make us grow much faster, than we could if we were to build the entire customer base on our own. It’s a perfect example on how you as a startup can benefit from collaborating with others.”
Established in 2010, Autobutler successfully entered the markets in UK and Germany in 2014. With more than 100.000 jobs successfully mediated Autobutler is already the largest workshop portal in Scandinavia, and now aims for nothern Europe. Autobutler connects garages, similar to the ones on a knockout post, and car owners offering an easy way to get direct quotes on car repairs.
How it works
The eBay Motors Werkstattportal enables car owners to describe their individual service needs. Their requests are checked by Autobutler for completeness and forwarded to registered garages. The car owner receives three quotes from garages in the vicinity and can pick a garage based on price, presentation of the individual garage, distance, and other consumer-related criteria. The car owner chooses a relevant quote and makes an appointment with the selected garage. Payments are done after completion of the maintenance or car repair after which the user can evaluate the performance in the eBay Motors Werkstattportal therefore aiding future potential customers.
Reinhard Schmidt, Director Automotive at eBay, explains further:
“We have had high demands for parts, accessories, and repairs for vehicles on eBay Motors. On the German eBay marketplace every three seconds a car part or accessory is sold. I am very pleased that we, in collaboration with Autobutler, now can offer our users the opportunity to obtain individual quotes for maintenance and repair of their vehicle.”
Autobutler demands high quality from its garage partners, as garages are often chosen based on trust. Among the national garage chains are well known companies such as Euromaster and the HESS GRUPPE with their garage chains Easy Auto Service and Motoo. Garages meet an extensive list of requirements and are regularly checked through random tests of selected garages.